About Our Company
We are located in the tax free state of New Hampshire. Our suppliers are located throughout the northeast United States.
Our mission is to provide top quality knives, swords, multitools and personal security products at below retail prices while providing a superior customer experience.
Contact Information:
eknives company.
220 Prospect Street.
Manchester NH, 03104.
email: askeknives@eknives.com
Our Privacy Policy
We do not sell, rent nor disclose any private customer information to any outside or third party unless necessary for the satisfactory fulfilment of your order.
Frequently Asked Questions
Q. Is my credit card information secure when I place an order?
A. Yes. We use state of the art, Authorize Net secured encryption systems in our shopping cart, and we never reveal any of your confidential payment information.
Q. Can I order an item using a check or money order?
A. Yes. Simply mail us your check or money order to the address above along with the items you would like to purchase and your contact information, and allow extra time for the delivery.
Q. What are your terms and conditions?
A. Our terms and conditions are plainly listed for you here.
Q. What is with your pricing?
A. We don't have to trick our customers with .99cent pricing schemes. Since our prices are below retail, we offer a superior, simpler pricing program for your convenience.
Q. Why don't I see any pop-ups or banner ads on your site?
A. As part of our commitment to your superior customer experience, we do not employ any pop-ups, pop-unders, banner ads or any other irritating advertising methods at our site.
Q. What can I expect after I place an order with eknives.com?
A. You will immediately receive a confirmation email with your order information and our terms and conditions. Save this email for future reference if needed. We will then fill and ship your order
ASAP and notify you when your item has shipped. Read our terms for more information regarding deliveries.
Q. How long does it take for my order to arrive?
A. Factors such as stock status, special order status and seasons have an effect on delivery dates. We ship items for free using USPS Parcel Post, which usually takes 7-10 days to arrive once
your items have been shipped. Most orders take 14-21 days to arrive from the time of order, and items will arrive separately if stock status differs as to not hold up the entire order. In some instances,
manufacturer constraints and special orders can result in extended delivery times.
Read our terms and conditions page for more information.»»
Customer Satisfaction #1
We believe that
a satisfied customer is the most important measure of our success. That is why we provide access to all sorts of information on our company and how we operate.
Pro Consumer Company
We pride ourselves on being a pro consumer company, and we put our muscle where our mouth is by offering no gimmick pricing, an advertising free atmosphere
and complete privacy of your personal information. If there is a way we can serve you better, please contact us and let us know how!
Better Business Bureau
Check out our
Better Business Bureau Report updated for 2005 and see for yourself why our customers trust our company.
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